Privacy Policy

Here’s a template for a Privacy Policy that addresses text messaging and email communications. Customize it to align with your business and legal requirements:

Privacy Policy for Text Messaging and Email Communications

Effective Date: 2024-11-26

ECG Studios, LLC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages and email communications from us.

1. Information We Collect

When you sign up for text messages or emails, we may collect the following information:

• Personal Information: Your name, email address, phone number, or any other information you provide.

• Usage Data: Details about your interactions with our text messages or emails, such as open rates and links clicked.

2. How We Use Your Information

We use your information to:

• Send important updates about your sessions, appointments, or services.

• Provide reminders or confirmations for scheduled events.

• Share information about your account or interactions with our services.

• Respond to your inquiries or requests.

We will not send promotional content unless explicitly stated and consented to during the opt-in process.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information. These include:

• Secure storage of data.

• Limiting access to your information to authorized personnel only.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Opt-Out Options

You can opt out of receiving communications at any time:

• Text Messages: Reply STOP to any text message to unsubscribe.

• Emails: Click the “Unsubscribe” link at the bottom of any email.

Once you opt out, you will no longer receive messages unless you re-enroll.

5. Sharing of Information

We do not sell or rent your personal information. Your information will only be shared with third-party service providers to facilitate text messaging or email services, such as SMS platforms or email marketing tools, under strict confidentiality agreements.

6. Data Retention

We retain your information only for as long as necessary to provide services or comply with legal obligations.

7. Your Rights

You have the right to:

• Request access to the information we have about you.

• Request corrections or updates to your information.

• Request deletion of your personal information, subject to legal requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our communication practices, please contact us at:

ECG Studios LLC

ed@ecg-studios.com (remove the dash)

408-5591-0552 (remove the first 5)

2010 El Camino Real, Santa Clara, CA 95050